Port.io incident

Issues with getting access tokens during self service actions

Minor Resolved View vendor source →

Port.io experienced a minor incident on November 27, 2025 affecting Blueprints API and Entities API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 08:54 AM UTC
Resolved
Nov 27, 2025, 09:20 AM UTC
Duration
25m
Detected by Pingoru
Nov 27, 2025, 08:54 AM UTC

Affected components

Blueprints APIEntities API

Update timeline

  1. investigating Nov 27, 2025, 08:54 AM UTC

    We are investigating an issue related to getting access tokens during SSA. We will provide more information as we have it.

  2. resolved Nov 27, 2025, 09:20 AM UTC

    This incident has been identified as a customer specific issue, and the API is working as expected.