Port.io incident

New SaaS integration installations are stuck on "Creating"

Minor Resolved View vendor source →

Port.io experienced a minor incident on March 16, 2026 affecting Hosted Integrations and Hosted Integrations, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 10:22 AM UTC
Resolved
Mar 16, 2026, 11:37 AM UTC
Duration
1h 15m
Detected by Pingoru
Mar 16, 2026, 10:22 AM UTC

Affected components

Hosted IntegrationsHosted Integrations

Update timeline

  1. investigating Mar 16, 2026, 10:22 AM UTC

    We are currently identifying the root cause of the incident

  2. investigating Mar 16, 2026, 10:28 AM UTC

    We have identified that the incident only affects EU based customers.

  3. identified Mar 16, 2026, 11:07 AM UTC

    We've identified the issue, working on a fix

  4. monitoring Mar 16, 2026, 11:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 16, 2026, 11:37 AM UTC

    This incident has been resolved.