Portal Labs incident

Degraded performance due to global cloud disruptions

Minor Resolved View vendor source →

Portal Labs experienced a minor incident on June 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:00 PM UTC
Resolved
Jun 12, 2025, 06:00 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2025, 06:00 PM UTC

Update timeline

  1. resolved Jun 12, 2025, 06:00 PM UTC

    Type: Incident Duration: 1 day, 1 hour and 14 minutes Affected Components: MPC Operations, Custodian API, Enclave MPC API, Client API, Alert Webhook Relayer, Portal Admin Dashboard Jun 12, 18:50:00 GMT+0 - Monitoring - Health checks appear to be stabilizing and performance appears to be improving. Jun 12, 18:00:00 GMT+0 - Identified - We're experiencing degraded service due to a global disruption to cloud providing services. Our testing shows that all of our backend services are operating as expected, but networking issue are causing intermittent failures. We are monitoring. Jun 12, 19:13:36 GMT+0 - Resolved - This incident has been resolved.