Portal Labs incident

Degraded Client + Custodian API

Minor Resolved View vendor source →

Portal Labs experienced a minor incident on February 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 11:10 PM UTC
Resolved
Feb 13, 2025, 11:10 PM UTC
Duration
Detected by Pingoru
Feb 13, 2025, 11:10 PM UTC

Update timeline

  1. resolved Feb 13, 2025, 11:10 PM UTC

    Type: Incident Duration: 1 hour and 37 minutes Feb 13, 23:10:00 GMT+0 - Identified - `GET /api/v3/clients/me/chains/:chain/assets`[ endpoint](https://docs.portalhq.io/reference/client-api/v3-endpoints#get-the-clients-assets-by-chain) is currently experiencing downtime for EVM and Solana chains. We have identified the issue and are working on a fix. Feb 14, 00:47:13 GMT+0 - Resolved - This incident has been resolved.