Populi incident

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Major Resolved View vendor source →

Populi experienced a major incident on December 8, 2020 affecting Main Application and API, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2020, 05:46 PM UTC
Resolved
Dec 08, 2020, 06:42 PM UTC
Duration
56m
Detected by Pingoru
Dec 08, 2020, 05:46 PM UTC

Affected components

Main ApplicationAPI

Update timeline

  1. investigating Dec 08, 2020, 05:46 PM UTC

    We are currently switching over to alternative hardware and reporting should be back up shortly (though data may be slightly delayed).

  2. investigating Dec 08, 2020, 05:54 PM UTC

    Failover is complete and all systems should be operational

  3. monitoring Dec 08, 2020, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 08, 2020, 06:42 PM UTC

    This incident has been resolved.