Populi incident

Increased network latency

Notice Resolved View vendor source →
Started
Feb 26, 2026, 11:44 PM UTC
Resolved
Feb 27, 2026, 12:54 AM UTC
Duration
1h 10m
Detected by Pingoru
Feb 26, 2026, 11:44 PM UTC

Affected components

Main ApplicationAPISearchMedia EncodingEmailSMS

Update timeline

  1. investigating Feb 26, 2026, 11:44 PM UTC

    Our primary datacenter is experiencing network latency so Populi may appear to load slowly... we're in contact with their ops team and will post updates.

  2. identified Feb 27, 2026, 12:16 AM UTC

    Out primary datacenter is weathering a large DDOS attack... they're actively working to mitigate it and we'll continue to monitor.

  3. resolved Feb 27, 2026, 12:54 AM UTC

    Our datacenter successfully mitigated the attack and all systems are back to normal. Thanks for your patience!

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