Populi experienced a major incident on December 7, 2021 affecting Media Encoding, lasting 7h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Media Encoding
Update timeline
- monitoring Dec 07, 2021, 09:39 PM UTC
Populi uses Amazon Web Services to encode media and host files, and unfortunately Amazon is having some issues today... as soon as they recover completely our media/document encoding queues should start to catch up, but it may take several hours. Sorry about that!
- monitoring Dec 07, 2021, 09:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 08, 2021, 04:41 AM UTC
Thanks for your patience - Amazon appears to be back to normal and our media encoding queues have all caught up!