Populi experienced a notice incident on July 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 03, 2023, 03:32 PM UTC
From roughly 4:20am - 4:50am Pacific time a large subset of Populi users were unable to access the service. This was because a weekly database consistency check started running at roughly 3am and eventually locked up a critical database server, leading to widespread system failure. We eventually managed to restart the database and restore service, and we'll be taking a close look at that check today to prevent it causing issues in the future!