Populi experienced a major incident on October 13, 2024 affecting Main Application and API and 1 more component, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Main ApplicationAPISearchMedia EncodingEmailSMS
Update timeline
- investigating Oct 13, 2024, 02:22 AM UTC
Our main datacenter is currently performing network maintenance and some users are not able to connect to Populi...
- investigating Oct 13, 2024, 02:23 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2024, 02:29 AM UTC
The site appears to be available again for all users... we'll monitor for a while.
- resolved Oct 13, 2024, 06:26 AM UTC
We haven't seen any issues for a while so we're marking this incident resolved - thanks for your patience!