Populi experienced a major incident on December 11, 2024 affecting Main Application and API and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Main ApplicationAPISearchMedia EncodingEmailSMS
Update timeline
- investigating Dec 11, 2024, 04:21 PM UTC
Our main datacenter is currently experiencing network issues - we will post status updates when we understand the scope of the problem.
- investigating Dec 11, 2024, 04:26 PM UTC
Our primary datacenter is dealing with a large-scale DDOS attack but we're hopeful they will have it mitigated shortly!
- monitoring Dec 11, 2024, 04:35 PM UTC
Our datacenter appears to have mitigated the DDOS attack, but we'll monitor for a while...
- resolved Dec 11, 2024, 05:00 PM UTC
Everything seems to be back to normal so we're resolving this issue - thanks for your patience!