pool.ntp.org incident

Switch failure

Major Resolved View vendor source →

pool.ntp.org experienced a major incident on November 29, 2016, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2016, 08:12 AM UTC
Resolved
Nov 29, 2016, 11:08 AM UTC
Duration
2h 55m
Detected by Pingoru
Nov 29, 2016, 08:12 AM UTC

Update timeline

  1. investigating Nov 29, 2016, 08:12 AM UTC

    An internal switch in the main NTP Pool management and monitoring cluster has failed. The NTP Pool system itself is up and running, but you can't add new servers and the existing servers aren't being properly monitored.

  2. identified Nov 29, 2016, 10:15 AM UTC

    The beta website at http://www.beta.grundclock.com/en/ is available again. With that working the production site should come back up shortly, too.

  3. monitoring Nov 29, 2016, 10:22 AM UTC

    The NTP Pool management site and www.pool.ntp.org are back online.

  4. monitoring Nov 29, 2016, 10:28 AM UTC

    The monitoring system came back online with the main website and management system. I'm going through the various auxiliary services next.

  5. resolved Nov 29, 2016, 11:08 AM UTC

    This incident has been resolved.