pool.ntp.org incident

Management website and monitoring unavailable

Major Resolved View vendor source →

pool.ntp.org experienced a major incident on October 22, 2019 affecting Management Portal and Public website and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 04:37 AM UTC
Resolved
Oct 22, 2019, 05:54 AM UTC
Duration
1h 17m
Detected by Pingoru
Oct 22, 2019, 04:37 AM UTC

Affected components

Management PortalPublic websiteDNS updates

Update timeline

  1. identified Oct 22, 2019, 04:57 AM UTC

    An upgrade unexpectedly made parts of the system unavailable. The management website and monitoring system are unavailable. DNS service isn't affected and the NTP services are also running as usual.

  2. identified Oct 22, 2019, 05:54 AM UTC

    The systems are coming back

  3. resolved Oct 22, 2019, 01:55 PM UTC

    All cleared just after 5am UTC