pool.ntp.org incident

management website down

Notice Resolved View vendor source →

pool.ntp.org experienced a notice incident on April 24, 2020 affecting Management Portal and Public website and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2020, 08:52 PM UTC
Resolved
Apr 25, 2020, 12:13 AM UTC
Duration
3h 21m
Detected by Pingoru
Apr 24, 2020, 08:52 PM UTC

Affected components

Management PortalPublic websiteDNS updates

Update timeline

  1. identified Apr 24, 2020, 08:52 PM UTC

    During a routine upgrade one of the nodes the "central cluster" had a hiccup around 19:30 UTC. The monitoring system is paused and the management portal (and much of the website) is unavailable while the database server recovers. The database server has three replicas, but the "orchestrator" didn't want to fail over to one of the working replicas.

  2. monitoring Apr 24, 2020, 09:12 PM UTC

    System is up again since a little while ago; in a few hours will be monitoring while cleaning up a bit more...

  3. resolved Apr 25, 2020, 12:13 AM UTC

    Maintenance is complete and all has been well for a while.