pool.ntp.org incident

manage portal down

Minor Resolved View vendor source →

pool.ntp.org experienced a minor incident on May 22, 2019 affecting Management Portal and DNS updates, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2019, 05:40 AM UTC
Resolved
May 22, 2019, 09:35 AM UTC
Duration
3h 54m
Detected by Pingoru
May 22, 2019, 05:40 AM UTC

Affected components

Management PortalDNS updates

Update timeline

  1. identified May 22, 2019, 05:40 AM UTC

    manage.ntppool.org is down (and likely the website and collection of monitoring data). It looks like one of the Ceph nodes went down and the others didn't handle it very gracefully (at all). DNS and NTP service unaffected.

  2. monitoring May 22, 2019, 06:22 AM UTC

    The system is up again -- monitoring the status and cleaning up any lingering problems.

  3. resolved May 22, 2019, 09:35 AM UTC

    The system has been stable for a few hours.