pool.ntp.org incident

Cluster outage

Major Resolved View vendor source →

pool.ntp.org experienced a major incident on April 13, 2025 affecting Management Portal and Public website, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2025, 12:45 AM UTC
Resolved
Apr 13, 2025, 01:51 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 13, 2025, 12:45 AM UTC

Affected components

Management PortalPublic website

Update timeline

  1. investigating Apr 13, 2025, 12:45 AM UTC

    The kubernetes cluster is having a rough day again; management and and monitoring is down. DNS servers are operating normally.

  2. investigating Apr 13, 2025, 12:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2025, 01:51 AM UTC

    All clear again (since a bit ago). Fixing a minor problem I caused a major problem by doing an unexpected update to a network configuration.

  4. resolved Apr 13, 2025, 01:51 AM UTC

    This incident has been resolved.