Missing metrics on statuspage
Timeline · 1 update
- resolved Sep 11, 2026, 10:00 PM UTC
During the incident today we also noticed (belatedly) that the status page metrics updater had been failing because the status page API key had expired, oops.
pool.ntp.org Outage History
pool.ntp.org is up right nowpool.ntp.org had 4 outages in the last 2 years totaling 5097h 35m of downtime — averaging 0.2 incidents per month.
There were 4 pool.ntp.org outages since September 26, 2025 totaling 5097h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
Database trouble
Affected: Management PortalPublic websiteDNS updatesMonitoring System
Timeline · 4 updates
Data API outage
Timeline · 1 update
- resolved Mar 02, 2026, 05:29 AM UTC
The website (in particular the graphs) had a prolonged outage today. The graphs are back now, but will have some expected maintenance windows in the coming weeks related to the infrastructure migration (see https://news.ntppool.org/ )
More! database trouble
Affected: Management PortalPublic websiteDNS updatesGeoDNS serversGlobal NTP ServiceMonitoring System
Timeline · 5 updates
- investigating Sep 26, 2025, 12:52 AM UTC
The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile. Investigating.
- identified Sep 26, 2025, 01:25 AM UTC
With a bit of help the kubernetes operator got the cluster working again, at least for now.
- identified Sep 27, 2025, 09:40 PM UTC
The database croaked again! I'm restoring from a ~20 minute old backup.
- monitoring Sep 28, 2025, 01:37 AM UTC
ok, we are stable again -- hopefully.
- resolved Apr 26, 2026, 08:05 AM UTC
System has been migrated to the new infrastructure.