Poly incident

Poly Lens: Unable to add a new site in Lens portal

Major Resolved View vendor source →

Poly experienced a major incident on June 28, 2025 affecting Poly Lens, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2025, 03:18 PM UTC
Resolved
Jul 01, 2025, 06:26 PM UTC
Duration
3d 3h
Detected by Pingoru
Jun 28, 2025, 03:18 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Jun 28, 2025, 03:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 28, 2025, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2025, 06:26 PM UTC

    This incident has been resolved.