Poly incident

Issues logging in to lens admin console

Minor Resolved View vendor source →

Poly experienced a minor incident on October 23, 2024 affecting Poly Lens, lasting 6h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 01:20 PM UTC
Resolved
Oct 23, 2024, 08:17 PM UTC
Duration
6h 56m
Detected by Pingoru
Oct 23, 2024, 01:20 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Oct 23, 2024, 01:20 PM UTC

    We are investigating issues preventing login to https://lens.poly.com

  2. monitoring Oct 23, 2024, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2024, 08:17 PM UTC

    This incident has been resolved. We apologize for any inconvenience that this might have caused.