Poly incident

Poly Lens - Issue logging into web service

Critical Resolved View vendor source →

Poly experienced a critical incident on November 22, 2024 affecting Poly Lens, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 10:47 PM UTC
Resolved
Nov 23, 2024, 12:05 AM UTC
Duration
1h 17m
Detected by Pingoru
Nov 22, 2024, 10:47 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Nov 22, 2024, 10:47 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 22, 2024, 10:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 23, 2024, 12:05 AM UTC

    This incident has been resolved.