Poly incident

Poly Lens - Login issue

Major Resolved View vendor source →

Poly experienced a major incident on February 13, 2025 affecting Poly Lens, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 04:44 PM UTC
Resolved
Feb 13, 2025, 09:39 PM UTC
Duration
4h 55m
Detected by Pingoru
Feb 13, 2025, 04:44 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Feb 13, 2025, 04:44 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 13, 2025, 04:45 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 13, 2025, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2025, 09:39 PM UTC

    This incident has been resolved.