Poly incident

RealConnect Administration and Tenant Report portal connectivity issues

Minor Resolved View vendor source →

Poly experienced a minor incident on March 6, 2025 affecting Poly Cloud Services Administration Portal and RealConnect Tenant Report, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 12:48 AM UTC
Resolved
Mar 07, 2025, 01:00 AM UTC
Duration
1d
Detected by Pingoru
Mar 06, 2025, 12:48 AM UTC

Affected components

Poly Cloud Services Administration PortalRealConnect Tenant Report

Update timeline

  1. investigating Mar 06, 2025, 12:48 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 06, 2025, 04:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 07, 2025, 01:00 AM UTC

    This incident has been resolved.