Poll Everywhere incident

Newly created accounts run into "You are not authorized to perform this action" when trying to create new Polls.

Major Resolved View vendor source →

Poll Everywhere experienced a major incident on July 17, 2025 affecting pe.app, lasting 21h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 06:06 PM UTC
Resolved
Jul 18, 2025, 03:48 PM UTC
Duration
21h 41m
Detected by Pingoru
Jul 17, 2025, 06:06 PM UTC

Affected components

pe.app

Update timeline

  1. investigating Jul 17, 2025, 06:06 PM UTC

    We are currently investigating the issue

  2. identified Jul 18, 2025, 03:48 AM UTC

    We have identified the root cause and are working on a fix.

  3. resolved Jul 18, 2025, 03:48 PM UTC

    This incident has been resolved.