Poll Everywhere incident

Account creation with Google Accounts is down

Major Resolved View vendor source →

Poll Everywhere experienced a major incident on January 17, 2025 affecting PollEverywhere.com, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 05:58 PM UTC
Resolved
Jan 17, 2025, 08:08 PM UTC
Duration
2h 9m
Detected by Pingoru
Jan 17, 2025, 05:58 PM UTC

Affected components

PollEverywhere.com

Update timeline

  1. investigating Jan 17, 2025, 05:58 PM UTC

    We are currently investigating an issue where users are unable to create new accounts using Google Single Sign-On. We believe this has been an issue since roughly around May 30th 2024.

  2. identified Jan 17, 2025, 07:19 PM UTC

    We have identified the issue and are making the updates to resolve this. As a work around to this issue, navigate to polleverywhere.com/signup to create a new account with a Google Sign In.

  3. identified Jan 17, 2025, 07:22 PM UTC

    We have identified the issue and are making the updates to resolve this. As a work around to this issue, navigate to polleverywhere.com/signup to create a new account with a Google Sign In.

  4. resolved Jan 17, 2025, 08:08 PM UTC

    This incident has been resolved.