Poll Everywhere incident

Unable to contact customer support by phone

Major Resolved View vendor source →

Poll Everywhere experienced a major incident on March 31, 2025, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 05:16 PM UTC
Resolved
Mar 31, 2025, 06:15 PM UTC
Duration
58m
Detected by Pingoru
Mar 31, 2025, 05:16 PM UTC

Update timeline

  1. monitoring Mar 31, 2025, 05:16 PM UTC

    We are currently seeing an issue with Talkdesk where customer service phone calls are not being routed to our agents. If you need to contact customer support, please use our email form here: https://www.polleverywhere.com/contact/support You can find out more on Talkdesk's status page: https://status.talkdesk.com/

  2. monitoring Mar 31, 2025, 06:14 PM UTC

    Talkdesk has resolved the issue, and we are now receiving customer service calls again.

  3. resolved Mar 31, 2025, 06:15 PM UTC

    This incident has been resolved.