Poll Everywhere incident
Users are unable to present Poll Everywhere polls via Google Slides extension
Poll Everywhere experienced a major incident on April 21, 2025 affecting Apps and integrations, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2025, 04:35 PM UTC
We are currently investigating this issue.
- investigating Apr 21, 2025, 04:36 PM UTC
We are continuing to investigate this issue.
- identified Apr 21, 2025, 06:13 PM UTC
We have identified the root cause of the issue. Google has recently updated their Google Slides presentations in a way that requires us to make adjustments to the way our Slides extension works. A fix is currently being worked on by our engineering team, we apologize for the inconvenience.
- monitoring Apr 21, 2025, 06:40 PM UTC
We have submitted a fix to the Google Web Store and we're waiting for approval. We will submit a fix to the Microsoft Edge Store shortly.
- monitoring Apr 22, 2025, 01:46 PM UTC
We have submitted a fix to the Microsoft Edge store. We're now waiting for approval for both Google and Microsoft web stores. We will provide further updates as soon as we can.
- monitoring Apr 23, 2025, 04:15 PM UTC
We continue to wait for approval on both our Google Chrome and Microsoft Edge extension updates. We will provide further status updates as soon as we can, and we apologize for this inconvenience.
- monitoring Apr 24, 2025, 01:48 PM UTC
We have resolved the Google Slides presenting issue for the Google Chrome Extension after our submission was approved. We are still pending approval for our Microsoft Edge extension update. We will provide further updates as soon as we can.
- resolved Apr 25, 2025, 05:38 PM UTC
We have resolved the Google Slides presenting issue. This is currently live for the Google Chrome and Microsoft Edge extensions.