Poll Everywhere incident

Unable to use AI to create polls in 2.0

Major Resolved View vendor source →

Poll Everywhere experienced a major incident on April 28, 2025 affecting pe.app, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 02:04 PM UTC
Resolved
Apr 28, 2025, 02:16 PM UTC
Duration
11m
Detected by Pingoru
Apr 28, 2025, 02:04 PM UTC

Affected components

pe.app

Update timeline

  1. investigating Apr 28, 2025, 02:04 PM UTC

    We're experiencing a problem with an external service provider when creating polls using AI in the Poll Everywhere 2.0 platform.

  2. resolved Apr 28, 2025, 02:16 PM UTC

    We've identified and resolved the issue affecting an external service provider and AI in the Poll Everywhere 2.0 platform.