Polar Software incident

Login on the sandbox dashbo...

Minor Resolved View vendor source →

Polar Software experienced a minor incident on April 29, 2026 affecting Sandbox (API), lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 08:16 AM UTC
Resolved
Apr 29, 2026, 08:16 AM UTC
Duration
—
Detected by Pingoru
Apr 29, 2026, 08:16 AM UTC

Affected components

Sandbox (API)

Update timeline

  1. investigating Apr 29, 2026, 08:16 AM UTC

    There is an issue with the email send out causing the 2 factor code to not be sent on the login page. We are investigating.