Podio experienced a notice incident on October 26, 2024 affecting API and Advanced Workflow Automation, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 26, 2024, 11:06 PM UTC
We are investigating issues at this time
- identified Oct 26, 2024, 11:07 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 27, 2024, 02:06 AM UTC
A fix has been identified, verification is in progress.
- identified Oct 27, 2024, 05:20 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 27, 2024, 09:02 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 27, 2024, 10:29 AM UTC
We are seeing signs of recovery today. Some initial fixes have been implemented, and additional improvements are currently being rolled out to ensure complete resolution.While services are returning to normal, we continue to actively monitor the situation and implement further adjustments as needed to stabilize performance across all areas.
- identified Oct 27, 2024, 11:02 AM UTC
A fix has been implemented to address the ongoing issues. Our team is actively monitoring the platform's performance to ensure stability.Thank you for your patience and understanding as we work to fully resolve the situation.
- monitoring Oct 27, 2024, 11:02 AM UTC
A fix has been implemented to address the ongoing issues. Our team is actively monitoring the platform's performance to ensure stability.Thank you for your patience and understanding as we work to fully resolve the situation.
- monitoring Oct 28, 2024, 12:38 PM UTC
As we enter peak usage times on Monday, we continue monitoring the system to ensure no further issues arise. All system statistics look good so far and we believe the fix has worked. However, we will continue monitoring the system for a couple more hours. Please reach out to Podio support to raise concerns if you still see the issues persisting so that we can act upon it at the earliest. Thank you for your patience and understanding.
- resolved Oct 28, 2024, 04:57 PM UTC
This incident has been resolved.