Podio incident

Increased delay and errors on Podio

Minor Resolved View vendor source →

Podio experienced a minor incident on November 2, 2024 affecting Web and API and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2024, 11:09 PM UTC
Resolved
Nov 04, 2024, 05:06 AM UTC
Duration
1d 5h
Detected by Pingoru
Nov 02, 2024, 11:09 PM UTC

Affected components

WebAPIEmailAdvanced Workflow AutomationAdvanced Workflow Automation Failover Queue

Update timeline

  1. investigating Nov 02, 2024, 11:09 PM UTC

    We have been reported increased API errors, high response time and calculation delays today. This might be impacting your regular operations on Podio and also your flows on Podio workflow automation. We are investigating the issue and will provide updates and resolution as soon as possible.

  2. investigating Nov 03, 2024, 12:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 03, 2024, 05:21 AM UTC

    We are continuing to investigate the root cause of the issue which caused delays in API response time and calculation. However the systems are operational now.

  4. monitoring Nov 03, 2024, 08:17 AM UTC

    We are closely monitoring calculations and API response times, which are currently operating as expected

  5. resolved Nov 04, 2024, 05:06 AM UTC

    This incident has been resolved.