Podio experienced a minor incident on December 2, 2024 affecting API, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Dec 02, 2024, 04:45 PM UTC
We are currently investigating an issue where some users are seeing "server took too long" and "Unable to communicate with Podio API"
- investigating Dec 02, 2024, 05:06 PM UTC
We are continuing to investigate an issue where some calls into Podio Workflow Automation are receiving errors from the Podio API.
- monitoring Dec 02, 2024, 06:50 PM UTC
We've identified and addressed the issue with the API failures and will be closely monitoring it.
- resolved Dec 02, 2024, 07:21 PM UTC
This incident has been resolved.