Podio incident

Issue with emails being sent from Podio Workflow Automation

Podio experienced a minor incident on January 28, 2025 affecting Advanced Workflow Automation, lasting 11h 42m. The incident has been resolved; the full update timeline is below.

Started: Jan 28, 2025, 03:53 PM UTC
Resolved: Jan 29, 2025, 03:35 AM UTC
Duration: 11h 42m
Detected by Pingoru: Jan 28, 2025, 03:53 PM UTC

Affected components

Advanced Workflow Automation

Update timeline

investigating Jan 28, 2025, 03:53 PM UTC

Emails from our domain automation.podio.com are not being delivered to few email providers, while they are working for other providers. We are evaluating the cause for it and will keep this page updated.
investigating Jan 28, 2025, 03:54 PM UTC

We are continuing to investigate this issue.
investigating Jan 28, 2025, 03:55 PM UTC

We are continuing to investigate this issue.
identified Jan 28, 2025, 04:15 PM UTC

The issue has been identified and a fix is being implemented.
identified Jan 28, 2025, 05:01 PM UTC

We are continuing to work on a fix for this issue.
identified Jan 28, 2025, 06:23 PM UTC

We are continuing to work on a fix for this issue.
monitoring Jan 28, 2025, 07:24 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 29, 2025, 03:35 AM UTC

This incident has been resolved.