Podio incident

Podio users are receiving a 504 Gateway Time-out

Critical Resolved View vendor source →

Podio experienced a critical incident on February 7, 2025 affecting API and Email and 1 more component, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 10:10 AM UTC
Resolved
Feb 07, 2025, 03:09 PM UTC
Duration
4h 59m
Detected by Pingoru
Feb 07, 2025, 10:10 AM UTC

Affected components

APIEmailAdvanced Workflow Automation

Update timeline

  1. investigating Feb 07, 2025, 10:10 AM UTC

    We are currently investigating this issue.

  2. identified Feb 07, 2025, 10:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 07, 2025, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Feb 07, 2025, 02:17 PM UTC

    We are currently investigating an issue with users receiving a 504 gateway time-out error.

  5. monitoring Feb 07, 2025, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 07, 2025, 03:09 PM UTC

    Issue has been resolved and Podio is fully operational..