Podio incident

Podio is temporary unavailable

Notice Resolved View vendor source →

Podio experienced a notice incident on March 12, 2025 affecting Web and API and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 03:09 PM UTC
Resolved
Mar 12, 2025, 05:51 PM UTC
Duration
2h 41m
Detected by Pingoru
Mar 12, 2025, 03:09 PM UTC

Affected components

WebAPIEmailAdvanced Workflow AutomationAdvanced Workflow Automation Failover Queue

Update timeline

  1. investigating Mar 12, 2025, 03:09 PM UTC

    Podio is inaccessible. We are currently investigating this issue.

  2. investigating Mar 12, 2025, 03:25 PM UTC

    We continue to actively investigate this issue.

  3. identified Mar 12, 2025, 03:31 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 12, 2025, 03:34 PM UTC

    The issue has been identified and we are working on a fix. Podio is accessible again now, but some operations might still face delays.

  5. monitoring Mar 12, 2025, 03:42 PM UTC

    All operations are getting back to normal. We are monitoring the performance while we work with our database provider to figure out the root cause of today's incident.

  6. monitoring Mar 12, 2025, 03:56 PM UTC

    All operations are back to normal. But we continue monitoring the performance and are working with our database provider to figure out the root cause to avoid this issue reoccurring.

  7. resolved Mar 12, 2025, 05:51 PM UTC

    All Podio operations have been restored to normal, and we do not anticipate any further performance impact. We have identified the source of the issue and are currently working with our database provider to finalize the root cause. Thank you for your patience as we continue to monitor and ensure stability.