PocketSmith incident

PocketSmith is currently unavailable

Major Resolved View vendor source →

PocketSmith experienced a major incident on June 17, 2019 affecting Web and Mobile and API and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2019, 06:38 AM UTC
Resolved
Jun 17, 2019, 06:57 AM UTC
Duration
19m
Detected by Pingoru
Jun 17, 2019, 06:38 AM UTC

Affected components

WebMobile and APIFeeds

Update timeline

  1. investigating Jun 17, 2019, 06:38 AM UTC

    PocketSmith is currently unavailable. Our team are working on the issue, and we'll update here as we progress.

  2. monitoring Jun 17, 2019, 06:40 AM UTC

    We've implemented a fix and PocketSmith is back up and operational. We'll continue to monitor.

  3. resolved Jun 17, 2019, 06:57 AM UTC

    The issue has been resolved. We apologise for the disruption 💐