PocketSmith incident

Slow page loads for some PocketSmith users

Minor Resolved View vendor source →

PocketSmith experienced a minor incident on September 30, 2019 affecting Web, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2019, 02:35 AM UTC
Resolved
Sep 30, 2019, 05:45 AM UTC
Duration
3h 9m
Detected by Pingoru
Sep 30, 2019, 02:35 AM UTC

Affected components

Web

Update timeline

  1. investigating Sep 30, 2019, 02:35 AM UTC

    We're currently investigating slow page loads / response times affecting some users.

  2. monitoring Sep 30, 2019, 03:03 AM UTC

    A traffic spike was causing PocketSmith to load slower than usual for some users. This has now passed and PocketSmith is loading fast again; we're continuing to monitor.

  3. resolved Sep 30, 2019, 05:45 AM UTC

    This incident has been resolved.