PocketSmith incident

Slow loading times in some areas of PocketSmith

Major Resolved View vendor source →

PocketSmith experienced a major incident on November 6, 2022 affecting Web and Feeds, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2022, 08:14 PM UTC
Resolved
Nov 06, 2022, 11:43 PM UTC
Duration
3h 28m
Detected by Pingoru
Nov 06, 2022, 08:14 PM UTC

Affected components

WebFeeds

Update timeline

  1. investigating Nov 06, 2022, 08:14 PM UTC

    We are currently investigating an issue where some areas of PocketSmith, particularly those that involve feeds, are very slow or not successfully loading.

  2. investigating Nov 06, 2022, 09:04 PM UTC

    Feeds are temporarily unavailable while we investigate the issue further.

  3. monitoring Nov 06, 2022, 09:13 PM UTC

    Feeds are available again, and working as normal. We're continuing to monitor and make tweaks; thanks for your patience.

  4. resolved Nov 06, 2022, 11:43 PM UTC

    This incident has been resolved.