PocketSmith experienced a minor incident on February 17, 2023 affecting Web and Mobile and API, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
WebMobile and API
Update timeline
- investigating Feb 17, 2023, 08:13 PM UTC
The web application and mobile applications are currently experiencing issues. We're investigating and will update as soon as we have more information.
- identified Feb 17, 2023, 08:16 PM UTC
Access to the application has started to return to normal, and we're continuing to monitor the situation to ensure it remains available.
- monitoring Feb 17, 2023, 08:18 PM UTC
We can confirm that access has returned to normal, but we're continuing to monitor and apply any remedial fixes required.
- resolved Feb 17, 2023, 08:35 PM UTC
The web application is back up and running. Thanks for your patience!