PocketSmith incident
Upstream data provider Yodlee experiencing outage
PocketSmith experienced a major incident on February 17, 2023 affecting Feeds, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2023, 08:40 PM UTC
Our upstream bank feed data provider Yodlee is currently experiencing issues, meaning all Yodlee bank feeds will currently be unable to be added, updated or synced. We've notified them of the issue, and will update here as soon as we hear any news.
- identified Feb 17, 2023, 09:00 PM UTC
Yodlee have replied and identified that they're currently facing network connectivity issues, causing the outage that they're experiencing. Their teams are working on issue currently, at highest priority. We'll post more updates here as they come to hand. Thanks for your patience!
- identified Feb 17, 2023, 09:32 PM UTC
Yodlee continues to work on a fix for their networking issues, and we've put remedial actions in place to ensure that no bank feeds for other upstream providers will be affected by their outage. More updates will be provided as soon as we hear more information from Yodlee.
- monitoring Feb 18, 2023, 12:04 AM UTC
It appears that Yodlee have fixed their networking issue, and Yodlee bank feeds appear to be functional again. We're keeping a close eye on things and verifying on this side now, but we're hopeful that the issue is now resolved. We appreciate your patience here!
- resolved Feb 18, 2023, 12:23 AM UTC
Can confirm that this problem is now resolved, and Yodlee bank feeds are back to normal. Thanks for your patience while this problem was resolved!