PocketSmith experienced a critical incident on June 27, 2023 affecting Web and Mobile and API and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
WebMobile and APIFeeds
Update timeline
- investigating Jun 27, 2023, 12:51 AM UTC
PocketSmith is currently experiencing an unexpected network outage, meaning the PocketSmith applications are currently unavailable. We're working with our upstream partner right now to get this issue resolved. Thanks for your patience!
- monitoring Jun 27, 2023, 12:55 AM UTC
Network connectivity has been restored, and all services are available again. We'll continue monitoring on this side to ensure it doesn't occur again. Appreciate your patience!
- resolved Jun 27, 2023, 07:56 AM UTC
This incident has been resolved.