PocketSmith experienced a minor incident on March 27, 2024 affecting Feeds, lasting 16h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Feeds
Update timeline
- identified Mar 27, 2024, 03:26 AM UTC
We have identified an issue with an upstream provider that is resulting in some potentially slow load times when managing feeds in PocketSmith. We'll update when we know more.
- monitoring Mar 27, 2024, 04:35 AM UTC
Our upstream provider is investigating the issue; in the meanwhile, we have implemented a workaround which should fix the slow load times. We will continue to monitor and update if necessary.
- resolved Mar 27, 2024, 08:18 PM UTC
This incident has been resolved.