PocketSmith experienced a minor incident on February 28, 2020 affecting Feeds, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Feeds
Update timeline
- identified Feb 28, 2020, 07:09 AM UTC
We're currently experiencing a delay in bank feed processing, including bank feed syncing and importing transactions. Mitigation strategies have been applied, and we expect everything to return to normal within the next 30 minutes. We'll post updates here as they happen.
- monitoring Feb 28, 2020, 07:33 AM UTC
The delays have now cleared, and we're monitoring things to ensure all is back to normal. Thanks for your patience!
- resolved Feb 28, 2020, 07:51 AM UTC
We can confirm that everything is back to normal again now. Apologies to all affected by the issue this evening.