PocketSmith incident

Salt Edge connections are currently unable to be synced or updated

Major Resolved View vendor source →

PocketSmith experienced a major incident on September 21, 2021 affecting Feeds, lasting 14h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2021, 11:23 PM UTC
Resolved
Sep 22, 2021, 01:29 PM UTC
Duration
14h 5m
Detected by Pingoru
Sep 21, 2021, 11:23 PM UTC

Affected components

Feeds

Update timeline

  1. investigating Sep 21, 2021, 11:23 PM UTC

    Salt Edge, our data partner for UK and EU bank feeds, is currently experiencing an unplanned outage. While this is occurring, you'll be unable to sync or authorize any Salt Edge connections in PocketSmith. We'll update here as we know more.

  2. resolved Sep 22, 2021, 01:29 PM UTC

    Salt Edge feeds appear to be back online now. We'll continue monitoring this side. Thanks for your patience!