PocketSmith experienced a major incident on January 21, 2025 affecting Feeds, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Feeds
Update timeline
- identified Jan 21, 2025, 10:51 PM UTC
We have identified an outage with one of our upstream providers, Yodlee, which is impacting feeds powered by them. During this time, some feeds will be unable to be synced or authorized. The outage doesn't impact feeds supplied via other providers, including Akahu in New Zealand and Basiq for CDR open banking in Australia. Yodlee are investigating and we'll update when we know more.
- resolved Jan 22, 2025, 12:15 AM UTC
The incident has been resolved, and affected feeds will sync successfully on their next attempt. We appreciate your patience!