PocketSmith incident

Unexpected outage for some feeds

Minor Resolved View vendor source →

PocketSmith experienced a minor incident on May 11, 2025 affecting Feeds, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2025, 10:00 PM UTC
Resolved
May 12, 2025, 12:45 AM UTC
Duration
2h 45m
Detected by Pingoru
May 11, 2025, 10:00 PM UTC

Affected components

Feeds

Update timeline

  1. investigating May 11, 2025, 10:00 PM UTC

    Yodlee, one of our upstream feed providers, is currently experiencing an unplanned outage. During this time, affected feeds may be unable to sync and may show an 'Internal error'. You may also have trouble loading the Feeds section in PocketSmith. We will update this incident when we have more information from Yodlee.

  2. monitoring May 11, 2025, 10:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2025, 12:45 AM UTC

    The issue has been resolved. Affected feeds will now be able to be synced successfully, but may show an error until next synced.