PloxHost experienced a minor incident on September 13, 2025 affecting Minecraft Hosting: Dallas, Texas and Minecraft Hosting: Helsinki, Finland and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Minecraft Hosting: Dallas, TexasMinecraft Hosting: Helsinki, FinlandMinecraft Hosting: New York City, New YorkDiscord Bot Hosting: Dallas, Texas
Update timeline
- investigating Sep 13, 2025, 04:29 PM UTC
We are currently investigating an issue which is preventing services from starting up. Servers that are already running should not be affected due to this. We apologize for the inconvenience caused.
- identified Sep 13, 2025, 06:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 13, 2025, 06:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 13, 2025, 07:34 PM UTC
This incident has been resolved.