PloxHost incident

Game Panel Unavailable

Critical Resolved View vendor source →

PloxHost experienced a critical incident on September 1, 2026 affecting Game Panel and Dedicp Panel and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:49 PM UTC
Resolved
Sep 01, 2026, 06:21 PM UTC
Duration
1h 31m
Detected by Pingoru
Sep 01, 2026, 04:49 PM UTC

Affected components

Game PanelDedicp PanelSupport Center

Update timeline

  1. investigating Sep 01, 2026, 04:49 PM UTC

    We are currently investigating an issue causing the game panel to be unavailable. Game servers and Discord bots are not affected and remain operational. We will provide an update as soon as more information becomes available.

  2. investigating Sep 01, 2026, 05:21 PM UTC

    This issue is affecting our support center, game panel, and dedicated control panel. No servers appear to be affected. Our team is still investigating the root cause for this issue.

  3. identified Sep 01, 2026, 05:52 PM UTC

    We have identified the root cause for this issue, we are pushing a fix, and we expect for the services to be back soon.

  4. monitoring Sep 01, 2026, 06:02 PM UTC

    Our game panel and Support site are working again. We will closely monitor the stability of the services.

  5. resolved Sep 01, 2026, 06:21 PM UTC

    This incident has been resolved.