Pleo incident
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
Pleo experienced a minor incident on October 20, 2026 affecting 💰 E-money Account, lasting 6h 35m. The incident has been resolved; the full update timeline is below.
Affected components
💰 E-money Account
Update timeline
- identified Oct 20, 2026, 06:10 AM UTC
Status: Identified TPP outage impacting Pleo capabilities on Payment initiation through Open Banking rails Affected components 💰 E-money Account (Partial outage)
- investigating Oct 20, 2026, 07:00 AM UTC
Status: Investigating Active engagement with TPP Affected components 💰 E-money Account (Partial outage)
- monitoring Oct 20, 2026, 10:00 AM UTC
Status: Monitoring TPP fix deployment Affected components 💰 E-money Account (Partial outage)
- resolved Oct 20, 2026, 12:45 PM UTC
Status: Resolved The incident has been fully addressed. We apologise for any inconvenience caused. Affected components 💰 E-money Account (Operational)