Plentific experienced a critical incident on December 4, 2020 affecting Work order management and Locations and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Work order managementLocationsPaymentsReporting, data and analyticsAPI & WebhooksNotifications
Update timeline
- identified Dec 04, 2020, 03:58 PM UTC
We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.
- identified Dec 04, 2020, 04:02 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 04, 2020, 04:18 PM UTC
This incident has been resolved.