Plentific experienced a minor incident on June 11, 2021 affecting Work order management and Locations and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Work order managementLocationsPaymentsReporting, data and analyticsAPI & WebhooksNotificationsSandbox environment
Update timeline
- identified Jun 11, 2021, 02:19 PM UTC
We’ve identified an issue on our platform. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.
- monitoring Jun 11, 2021, 02:47 PM UTC
The incident has been fixed. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
- resolved Jun 11, 2021, 03:05 PM UTC
We've monitored the incident and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.