Plentific experienced a minor incident on October 6, 2021, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 06, 2021, 12:36 PM UTC
For our Sandbox environment we discovered that for the Reports Endpoints: wallet , agent_billing , agent_invoice, pro_cis , platform_invoice report types/slugs are returning 501 error while accrual, agent_booking, agent_invoices, invoice_paid and tax_withholding are stuck in the report "scheduled" state. Our Engineers are working on this as a matter of highest priority and we will update you as soon as possible
- identified Oct 07, 2021, 04:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 07, 2021, 04:08 PM UTC
The Reports Endpoints are now working fine.